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Terms & Conditions

Welcome to Golden Point Age Care.
These Terms and Conditions (“Terms”) govern your use of our website https://goldenpointagecare.com
and your interactions with our services.

By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use our site or services.

1. About Golden Point Age Care

Golden Point Age Care (“we”, “us”, “our”) provides in-home elderly care services across Melbourne, including personal care, nursing, dementia support, respite, domestic assistance, and other aged care services.

We are based in Melbourne, Victoria, and operate in accordance with the Aged Care Quality Standards and the Australian Privacy Principles (APPs).

2. Acceptance of Terms

By using this website or engaging with our services, you:

  • Confirm that you are at least 18 years old or have consent from a legal guardian.
  • Agree to comply with these Terms, our Privacy Policy, and all applicable Australian laws and regulations.


We may update these Terms periodically. The latest version will always be posted on this page.

3. Use of Website

You agree to use our website for lawful purposes only.
You must not:

  • Interfere with the website’s operation or security
  • Upload malicious code or attempt to hack or disrupt the site
  • Misuse any information found on this website
  • Reproduce, distribute, or republish content without written consent


We reserve the right to restrict or terminate access to any user who violates these Terms.

4. Information Accuracy

While we make every effort to ensure the accuracy of the information on our website, we do not guarantee it will always be current, complete, or error-free.

Golden Point Age Care accepts no liability for:

  • Any reliance placed on the information provided on this site
  • Losses arising from use or misuse of the information


All care-related information is general in nature and should not be considered professional or medical advice.
Please contact us directly for personalised guidance.

5. Services and Fees

Our website outlines the range of home elderly care services we offer.
All services are subject to:

  • Individual client assessment and eligibility
  • Availability of carers in specific regions
  • Applicable fees or funding arrangements (e.g., CHSP or Home Care Packages)


We reserve the right to modify or discontinue any service at any time without prior notice.

6. Booking and Enquiries

When submitting an enquiry, booking request, or form through our website, you agree to provide accurate and truthful information.

Submitting a form or message does not create a formal service agreement.
A member of our team will contact you to confirm eligibility, care needs, and next steps before any services commence.

7. Client Agreements

Formal care services provided by Golden Point Age Care are covered by separate Service Agreements, outlining care scope, costs, and obligations.
These Terms relate only to website use and do not replace any official service contract.

8. Intellectual Property

All website content — including text, graphics, images, videos, logos, and design — is the property of Golden Point Age Care unless otherwise stated.

You may not copy, modify, reproduce, or distribute content without prior written permission.

Permitted use includes:

  • Viewing, downloading, or printing content for personal, non-commercial use only.


All trademarks, trade names, and logos remain the property of their respective owners.

9. Third-Party Links

Our website may contain links to external sites for convenience or reference.
We do not control, endorse, or guarantee the accuracy of external content.
Visiting third-party websites is at your own risk, and their respective terms and privacy policies apply.

10. Limitation of Liability

To the maximum extent permitted by law, Golden Point Age Care is not liable for:

  • Any direct, indirect, or consequential damages arising from your use of this website
  • Any errors or omissions in website content
  • Service interruptions, technical failures, or data loss


We make no warranties or representations regarding the reliability, completeness, or suitability of this site’s information.

11. Indemnification

You agree to indemnify and hold harmless Golden Point Age Care, its employees, and affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from:

  • Your misuse of this website
  • Breach of these Terms
  • Violation of applicable laws or third-party rights

12. Privacy and Data Protection

Your privacy is important to us.
Please refer to our Privacy Policy
for details on how we collect, use, and protect your personal information.

13. Cookies and Analytics

Our website uses cookies and analytics tools to improve performance and user experience.
By using our site, you consent to this use as described in our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of Victoria, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts in Victoria.

15. Contact Us

For questions or concerns about these Terms, please contact us at:

Golden Point Age Care
Email: goldenpointagecare@gmail.com
Phone: 0461 409 386
Address: 36 Volley St., Tarniet VIC, 3029

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